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Responsible Gaming

At Voodoo, we are committed to providing a safe and enjoyable gaming environment for all our Aussie players. We believe online gaming should always be a form of entertainment and a positive experience. To support this, we offer a range of tools and resources designed to help you manage your play responsibly. The approach at the official AU casino Voodoo is built on player protection and awareness. We believe that being transparent is key to a trusted relationship with our users, a principle you can read more about on our Voodoo about us page.

Our Commitment to Player Welfare

Our core philosophy is that playing pokies and casino games should be fun and managed within a budget. Voodoo advocates for a balanced approach to gambling, viewing it as a leisure activity, not a way to make money. We provide a secure platform where players can feel protected and have access to the support they need to play within their limits.

Tools to Help You Stay in Control

We empower our players by providing a suite of responsible gaming tools directly within your account settings. These features are easy to use and can be adjusted at any time to suit your personal needs. Taking control of your spending and playtime is a crucial part of keeping your gaming habits healthy.

  • Deposit Limits: You can set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
  • Loss Limits: Control your spending by setting a maximum amount you are willing to lose over a specific period.
  • Wager Limits: This tool allows you to cap the total amount of money you can bet within a set timeframe.
  • Session Timers: Receive automatic reminders about how long you have been playing to help you keep track of time.
  • Cooling-Off Period: If you need a short break, you can activate a cooling-off period to temporarily suspend your account for 24 hours up to six weeks.
  • Self-Exclusion: For those who need a longer break, self-exclusion allows you to block access to your account for a minimum of six months.

Are You Playing Too Much?

It’s important to be mindful of your gambling habits. If you are concerned about your own play or that of someone you know, ask yourself the following questions:

  • Do you spend more money and time on gambling than you can afford?
  • Do you find yourself chasing losses?
  • Has gambling stopped being fun?
  • Is your gambling negatively impacting your personal relationships or work?
  • Do you hide the extent of your gambling from others?

If you answered ‘yes’ to one or more of these questions, it may be time to use our responsible gaming tools or seek professional advice.

Getting Help and Support in Australia

If you feel that your gambling is becoming a problem, there are several excellent, confidential organisations in Australia that can provide free support and advice. We encourage you to reach out to them.

  • Gambling Help Online: Offers free, 24/7 support via chat and email.
  • Gamblers Anonymous Australia: Provides peer support through local meetings.
  • Lifeline Australia: Offers crisis support for a range of issues, including problem gambling.

Preventing Underage Gambling

It is strictly illegal for anyone under the age of 18 to open an account or play at Voodoo. We perform verification checks to confirm the age of all our players. We also urge parents to take responsibility by using filtering software to prevent minors from accessing online gambling sites.